No Place Like Home
Pet Sitting & Dog Walking
706-882-2888

Policies

Vaccinations
All animals, required by law to have a rabies vaccination, must be current before beginning
service.  Client must be ready to furnish proof of such vaccination.  If pet sitter is bitten or
exposed to any disease or ailment received from client's pet(s) which is not current on
vaccinations, the client will be responsible for all costs and damages that may incur.
Medications
Pet sitter will make every attempt to administer medications as directed but cannot be held
responsible for complications that may arise from pet(s) refusal to cooperate.  An excessively
shy cat, for example, can be a serious risk.  If you have such an animal, please discuss this
thoroughly with the pet sitter before beginning service.
Leashes
All dogs must be on a leash when being walked outdoors - no exceptions.
Keys
Two working copies of the client's house keys must be provided before the start of service, and
no garage door openers will be accepted in lieu of keys.  If you live in a gated community, a gate
card or access code must be provided also.  No keys will be hidden outside or locked inside
client's home at last visit.  Keys will be returned in person, at no charge, after client's arrival
home.  Clients may choose to have their house keys retained by No Place Like Home for the
convenience of future pet sitting jobs.  Keys are coded for the safety and confidentiality of
clients and kept in a locked key repository.  Clients will incur a $10.00 (per trip) charge if pet
sitter must make additional trips to pick up keys for future pet sitting jobs.  In the unlikely
event that a lock malfunctions or client fails to leave keys with pet sitter and pet sitter
cannot gain access to client's home to care for pet(s), the client authorizes the pet sitter to
employ the services of a locksmith to gain entry into client's home on client's behalf.  Client
will be responsible for all expenses incurred and will reimburse No Place Like Home upon return
home.
Reservations
Reservations are on a first come, first served basis, so please reserve space for your pet(s)
well in advance of any major holidays.  Reservations for major holidays must be paid in full at
the time of booking to ensure a spot will be held for your pet(s).    
Cancellations
No Place Like Home understands that travel plans do change, and so, will not generally charge
for cancellations, with the exception of major holiday bookings, given with adequate notice.  
Please give at least 24 hours notice if you have to cancel.
Holiday Cancellations
Please understand that holidays are a very busy time and pet sitters often receive more
requests for service than they can accommodate.  If you need to cancel a reservation scheduled
during a major holiday (
New Year's Day, Memorial Day, 4th of July, Labor Day,
Thanksgiving Day and Christmas Day
), please give at least 10 days advanced notice.  All
holiday cancellations will incur a cancellation charge of 25% of the total reservation fee.  
Please note that No Place Like Home never charges an extra fee for service on any major
holiday.
Payment for Services
Payment for services is due at the time of booking or before the first scheduled visit. No
post-dated checks will be accepted. Payments received after the start of service will be
subject to a $25.00 late fee.  Payments may be made in the form of cash, check and money
order.  Payments may be mailed to: No Place Like Home Pet Sitting & Dog Walking, P.O. Box
800199, LaGrange, GA  30240.  There will be a $35.00 returned check charge plus bank fees (in
addition to expected payment for service).  In the event it is necessary to initiate collection
proceedings on a delinquent account, the client will be responsible for any and all attorney's
fees and costs of collection.  
Extra Supplies
Any extra necessary supplies needed for client's pet(s), such as food or cat litter, will be
purchased and the client will reimburse No Place Like Home for the amount due.  Client will be
charged a $15.00 trip fee
plus the cost of supplies purchased.
Security of Premises/Access to Client's Home by Others
No Place Like Home accepts no responsibility or liability for any damages, loss, or injuries to
client's home or pet(s) if incurred directly or indirectly by the actions or negligence of other
individuals who may have access to the client's home during the term of this agreement.  The
client must notify the pet sitter if others (family, friends, service technicians, etc.) will have
access to the home during the pet sitter's contract period.
Security of Pets/Property Damage by Pets
It is the client's responsibility to ensure that any areas in the home that the pet(s) has access
to during the client's absence has been "pet-proofed" and is secure. The pet sitter does not
assume responsibility and has no liability for any injuries the pet(s) may sustain or property
damage the pet(s) may cause while in its own home/property.  No Place Like Home cannot accept
responsibility for animals who are prone to escape and who are left outdoors or have
unsupervised access to the outdoors by the way of pet door.  Please make sure to check fences,
gates. latches, etc., to provide for the safety and security of your pet(s) while you are away.
Aggressive Animals
No Place Like Home reserves the right to refuse service or terminate the service contract at
any time before or during its term if the pet sitter, in their sole discretion, determines that a
danger exists to the health or safety of the pet sitter from an animal that displays aggressive
behavior.  It is the client's responsibility to notify No Place Like Home of any pet that has a
history of aggressive behavior or a history of biting.  If concerns prohibit the pet sitter from
caring for the pet, the client authorizes the pet(s) to be placed in a kennel with all charges
there on to be charged to and paid by the client.  The client will be liable for the pet sitter's
medical care expenses and damages that result from an animal bite.
Inclement Weather
In the event of inclement weather or natural disaster, the pet sitter will use their best
judgement in carrying out the terms of the service contract.  Your pet(s) safety and well being
is No Place Like Home's first and foremost concern.  During severe weather conditions, every
attempt will be made to ensure your pet(s) and home are safe and secure as soon as it is safe to
travel.  Client's emergency contact (listed on the service contract) will be contacted if the pet
sitter is not able to make the appointed visit because of the weather.  Every attempt will be
made to contact the client to advise them of the situation.  Please be advised that the
scheduled visit may be changed, interrupted or altered due to severe weather circumstances
beyond the pet sitter's control.
Emergencies
In the event of an injury, serious illness or personal emergency of the pet sitter, the client
authorizes the pet sitter to arrange for another qualified person to fulfill responsibilities as
set forth in the service contract.  The client will be notified if such action is required.

If there is a policy you feel uncomfortable with, or have a question about, please ask.   
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